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An equipment failure leading to disruptions to 911 calls on Long Island has been fixed, according to authorities.
On Tuesday, Nov. 28, the Suffolk County Police Department announced that service disruptions, which were causing issues for those calling 911, have now been solved.
The news comes one day after the department provided an alternate number for callers who were unable to get ahold of the emergency center.
According to the department, the issue stemmed from an equipment failure that impacted Verizon's cellular network.
In addition to citizens across the county now being able to call 911 without disruption, police stressed that there were no issues with dispatching emergency services during the service interruption.
Original story:
Police on Long Island have announced other ways to receive needed aid while some face service issues trying to call 911.
Suffolk County Police announced on Monday, Nov. 27 that there have been known, but intermittent, service issues that are disrupting calls made to 911 call centers.
At least one known cell phone carrier is experiencing these issues, though it is unknown which carrier this is.
Callers will be alerted to the disruption by a fast busy tone when trying to call 911.
If this happens during an emergency, the department urges citizens to hang up and immediately call 631-852-COPS (2677) and follow the prompts to be directed to their police jurisdiction.
Suffolk County Police reported that they are working to identify and fix the disruption as soon as possible.
The department also noted that there has been no disruption to emergency services being dispatched.
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